Our Core Privacy Principles
6 Core Commitments 999bit Always Upholds
No Sale of Personal Data
Your personal data will never be sold to any third party — under any circumstances, without exception.
Encrypted storage
All personal and financial information is protected with 256-bit SSL encryption. Unauthorized access is completely impossible.
Minimal Data Collection
Only the information necessary to provide our services is collected. Nothing beyond that is ever requested.
Your Control
You have the right to view, correct, and delete your personal data at any time. Simply submit a request to our support team.
No Spam
No marketing messages are sent without your consent. You can turn off notifications at any time.
Transparent Policy
Our Privacy Policy is written in plain, straightforward language. We will not confuse you with hidden clauses or complex legal jargon.
01 Introduction
999bit is an internationally licensed online gaming and betting platform. We serve millions of members across Bangladesh and treat the protection of their personal data as our highest priority.
This Privacy Policy is drafted in accordance with applicable data protection practices in Bangladesh and international GDPR standards. It clearly states what data we collect, why we collect it, where it is stored, and what rights you have.
If you disagree with any part of our Privacy Policy, please let us know at [email protected]. We will carefully consider your concerns.
02 What data is collected
999bit collects only the data necessary to deliver our services. We never ask for information that is unnecessary or excessive.
Information Provided Directly:
- Full Name (at registration)
- Mobile Number (Bangladesh)
- Date of Birth (for age verification)
- Email address (optional)
- Payment Account Details (Mobile Banking/Nagad number)
- National ID Number (during KYC verification)
Automatically Collected Information:
- IP address and device information
- Browser type and operating system
- Platform activity logs (login times, game history)
- Transaction Records
- Cookies and session data
03 How We Collect Your Data
999bit collects data through several methods. Each method involves your consent or direct interaction.
Registration Form
Information you provide when creating an account is collected directly.
KYC verification process
National ID information is collected to verify your identity.
Transaction Records
All deposit and withdrawal details are logged automatically.
Support Contact
Conversations via live chat or email are recorded for our records.
Automatic Tracking
Platform usage data is collected through cookies and server logs.
04 Purpose of Data Use
999bit uses your data only for the specific purposes outlined below. Your information is never used for any other reason.
- Account management: To create, verify, and manage your account
- Payment Processing: To process deposits and withdrawals securely
- Customer Support: To address your complaints and questions
- Security Assurance: To prevent fraud and unauthorized access
- Legal obligations: To meet regulatory requirements
- Service Improvement: To improve your experience on the platform
- Relevant Offers: To send you relevant promotions (where you have given consent)
999bit never sells your data to advertising agencies or data brokers. Your privacy matters more to us than any business interest.
06 Data Protection Methods
999bit employs industry-leading technology to protect your data. Our security infrastructure is regularly audited by independent third parties.
Technical Security Measures:
- 256-bit SSL/TLS Encryption — applied to all data transmissions
- AES-256 encryption — for data stored in our databases
- Two-Factor Authentication (2FA) support
- Regular security audits and penetration testing
- Firewall and DDoS protection
- Restricted Staff Access — on a need-to-know basis
Operational Security:
- Non-Disclosure Agreement (NDA) for All Staff
- Regular staff security training
- Members are notified within 72 hours in the event of a data breach
07 Cookie Policy
999bit uses cookies on its website. Cookies are small text files stored in your browser that help us improve our services.
Cookies we use:
- Essential cookies: To maintain login sessions and ensure account security
- Functional cookies: To remember your preferences (language, layout)
- Analytics Cookies: To understand platform usage patterns
You can block or delete cookies at any time through your browser settings. However, disabling certain essential cookies may affect the availability of some platform features.
08 Your Rights
You have a number of rights regarding your personal data. 999bit fully respects each of these rights.
| Rights | Description | How to use |
|---|---|---|
| Right to Access Your Data | You can view the data we hold about you | Contact Support |
| Right to Rectification | You can correct inaccurate or outdated information | Live Chat or Email |
| Right to Erasure | You may request data deletion after closing your account | Email request |
| Right to Restrict Processing | You can opt out of specific uses of your data | Contact Support |
| Portability | You have the right to receive a copy of your personal data | Email request |
| Right to object | You can opt out of marketing communications | Account Settings |
To exercise any of your rights, email us at [email protected]. We will respond within 30 days.
09 Data Retention Period
999bit does not store your data indefinitely. All information is securely deleted after a set retention period.
- Active Account Information: While your account is active
- Closed Account Data: Up to 5 years after closure (as required by law)
- Transaction Records: 7 Years (as required by financial regulators)
- Support Conversations: 2 Years
- Session Logs: 90 Days
- Marketing Information: Upon withdrawal of consent
10 Child Protection Policy
999bit strictly prohibits anyone under 18 from using the platform. We do not knowingly collect personal data from minors.
Date of birth is verified at the time of registration. If a minor creates an account using false information and this is detected, the account will be immediately closed and all collected data will be deleted.
If you believe your child has registered on the platform, contact us immediately at [email protected]. We will take prompt action.
11 Policy Updates & Contact
999bit may update this Privacy Policy as needed. If any significant changes are made, you will be notified in advance via your registered mobile number or a platform notification.
The "Last Updated" date is always displayed at the top of the page. Continued use of the platform after a new policy takes effect will be considered your acceptance of the updated terms.
For any questions or concerns regarding the Privacy Policy, please contact us:
- Email: [email protected]
- Live Chat: Available 24/7 (log in to the platform to access)
Frequently Asked Questions
Common Questions About Our Privacy Policy